What Is Administration?
Administration, also referred to as business administration, is the management and application of the processes an office, business, or organisation. It involves the efficient and effective organisation of people, information, and other resources to achieve organisational objectives. Information is key to business operations, and people are the resources who make use of information to add value to an organisation. This means that companies will struggle without some type of administration management.
What Is Administrative Management?
The management of administration has become an important function for every successful organisation and plays an essential role in ensuring that businesses run smoothly. Administrative Management is the process of managing information through people. This usually involves performing the storage and distribution of information to those within an organisation. A large number of roles within business require some element of administrative management. Anyone involved in the planning, co-ordinating, directing, or controlling aspects of a business can be considered an Administrative Manager.
What Does An Administrative Manager Do?
Administrative managers oversee the support operations of an organisation. They ensure that there is effectuive information flow and that resources are employed effciently throughout a business.
Strong administrative managers are organised and detail-orientated with good analytical skills to run day-to-day operations. They value the point-of-view of those who are expected to operate often complex systems. With the speed of change in business it is important for administrative managers to stay up to date on developments in the business and office environment.
Administrative managers generally work with a large array of people and may be leading teams where effective people management comes into play. A professional in this position may provide support to an entire company or, in organisations with multiple administrative managers, each one may be responsible for a particular division or department of the organisation. Daily support can involve working with entry-level employees to senior management, as well as liasing directly with clients and suppliers.
An administrative manager can also add value to an organisation by challenging the effectiveness of established procedures. It is an important position for identifying outdated practices and developing continual improvement processes for the organisation.
Depending on the organisation, administrative managers may be involved in a variety of responsibilities such as:
- Business planning
- Project management
- Developing budgets
- Performing cost reduction research
- Handling accounts recievable/payable
- Human Resources
- Recruiting and training Employees
- Processing payroll
- Reporting on employee performance
- Office and facilities management
- Clerical tasks
- Writing contracts
- Using database systems
If you are looking for an administrative role, or looking to progress into your next role, IAM membership can help you to build and demonstrate your skillset.
Download our member level document to find the criteria that needs to be evidenced for each level and the associated membership fee.Download File
If you want to find out more about the benefits of becoming a member, you can find out more in our benefits brochure.Download File
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